PRIVACY POLICY – TECH VIBE

Last Updated: 01/12/2025

Disclaimer: This Privacy Policy template is provided for general information purposes only. By using it, you acknowledge that Tech Vibe is not providing legal advice. We recommend seeking legal counsel to ensure this document meets the specific needs of your business.

1. GENERAL PROVISIONS

The personal data controller (hereinafter referred to as the "Controller") in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) is:

Tech Vibe
Avoca House, 189 Parnell Street, Dublin 1, D01 H578, Ireland
Email: info@techvibe.ie
Phone: 089 972 1361

Personal data refers to any information relating to an identified or identifiable natural person.

2. THE SOURCE OF PERSONAL DATA

1. The Controller processes personal data provided voluntarily by the Customer through:
   • Website contact forms
   • In-store interactions
   • Electronic orders for in-store collection
   • Direct communication via email or phone

2. The Controller processes only the Customer's identifying and contact information necessary to fulfil a purchase agreement.

3. Personal data is processed for:
   • Order confirmation
   • Warranty support
   • Accounting
   • Legal compliance
   Personal data is not published, not sold, and not transferred outside the EU, except to trusted third-party processors listed below.

3. PURPOSE OF DATA PROCESSING

The Controller processes personal data for the following purposes:

1. Account registration on the website (if applicable).

2. Processing electronic orders made by the Customer (name, address, email, phone).

3. Communication regarding orders, services, and warranty.

4. Compliance with Irish and EU law, including tax requirements.

5. Personal data is required to fulfil the purchase.
   Without it, the Controller cannot process the order.

4. DURATION OF PERSONAL DATA STORAGE

1. Personal data is stored for the period necessary to fulfil legal and contractual obligations, typically up to 3 years after the transaction or warranty period ends.

2. After this period, all personal data will be permanently deleted unless required by Irish law.

5. RECIPIENTS & PROCESSORS OF PERSONAL DATA

To operate effectively, the Controller cooperates with trusted third-party service providers who may access limited Customer data:

Third-party processors may include:

• Website hosting provider (e.g., Webnode, Shopify, WordPress, etc.)
• Payment processing services (if applicable)
• Google Analytics (website performance & analytics)
• IT support providers

Note:
Tech Vibe does not provide delivery services.
All orders are in-store collection only, so no shipping company receives Customer data.

All subcontractors comply with GDPR requirements.

6. RIGHTS OF THE CUSTOMER (DATA SUBJECT)

Under GDPR, the Customer has the right to:

1. Access personal data

2. Rectify inaccurate personal data

3. Erase personal data (right to be forgotten)

4. Object to data processing

5. Data portability

6. Withdraw consent at any time by emailing info@techvibe.ie

7. Lodge a complaint with the Irish Data Protection Commission (DPC)

7. SECURITY OF PERSONAL DATA

1. The Controller declares that all necessary technical and organisational measures are in place to protect personal data.

2. Data security measures include:
   • Password protection
   • Antivirus and anti-malware protection
   • Encrypted storage (where applicable)
   • Restricted access to authorised staff only

8. FINAL PROVISIONS

1. By placing an electronic order or interacting with our website, the Customer confirms they have read and accepted this Privacy Policy.

2. The Customer accepts this Privacy Policy by:
   • Ticking the acceptance checkbox during order placement
   • Registering on the website (if available)
   • Contacting Tech Vibe through online forms

3. The Controller may modify or update this Privacy Policy at any time.
   The newest version will always be available on our website.